Effective Date: November 9, 2026

Website Privacy Policy

Face Your Giants Counseling LLC

Information We Collect

Information You Choose to Provide

If you use the contact form on our website, we may collect the information you choose to enter, such as your name, email address, and the contents of your message. You may also contact us directly by phone or email using the contact information listed on our website.

Please do not submit confidential, sensitive, or detailed mental health information through the website contact form. The form is intended for general questions and inquiries, not for clinical communication, emergencies, or the exchange of protected health information.

Information Collected Automatically

When you visit a website, certain technical information may be collected automatically by the website platform, hosting provider, or the systems used to deliver the website. Depending on the services and settings involved, this information may include your IP address, browser type, device information, pages visited, the date and time of a visit, and basic diagnostic or security information.

We do not intentionally install or use Google Analytics, Meta Pixel, or similar third-party advertising or behavioral analytics tracking tools on this website. However, we cannot represent that no technical information or logs are generated by WordPress, our hosting provider, or other website infrastructure.

How Contact Form Submissions Are Handled

Our website uses WPForms to provide the contact form. When you submit the form, the information you enter is sent to our practice by email. We do not intentionally use the WordPress dashboard to store contact form entries.

Because submissions are delivered by email, the information you provide may be retained in the receiving email account, including its inbox, folders, backups, or other systems operated by the email provider. Email is not guaranteed to be completely secure, and you should avoid sending sensitive or confidential information through the contact form.

We use contact form information to respond to your inquiry, communicate with you about your request, and determine whether you would like information about our counseling services. We do not sell contact form submissions or use them to send unrelated marketing messages.

Cookies and Similar Technologies

WordPress, our hosting provider, or website-related tools may use cookies or similar technologies that are necessary for basic website functionality, security, performance, or administrative purposes. A cookie is a small data file stored by your browser.

We do not intentionally use cookies for advertising or behavioral tracking. Your browser may allow you to block or delete cookies. Some website features may not function as intended if certain cookies are disabled.

Website Hosting and Service Providers

Our website is built on WordPress and hosted through Bluehost. We use WPForms to operate the website contact form. These providers may process limited technical information or information submitted through the website as needed to provide, maintain, secure, or troubleshoot their services.

Website hosting providers may maintain server logs, security records, temporary copies, or backups as part of their ordinary technical operations. The specific information retained and the length of retention may depend on the provider's services, settings, and policies. We do not control every technical process or retention practice used by these providers.

We do not intentionally provide website contact form submissions to third parties for their own advertising or marketing purposes. Service providers may process information as necessary to provide services to our website.

How We Use Information

Information collected through this website may be used to:

• Respond to questions and general inquiries.
• Provide information about our counseling practice and services.
• Maintain, operate, and improve the website.
• Monitor website security and troubleshoot technical problems.
• Comply with applicable legal requirements.

How We Protect Information

We take reasonable steps to protect information submitted through our website and information used in operating the website. However, no website, email transmission, electronic storage system, or method of communication can be guaranteed to be completely secure.

Please do not use the contact form to send confidential clinical information, records, or details about a mental health concern. If you become a client, we will provide information about appropriate ways to communicate with the practice and access the TherapyNotes client portal.

How Long Information Is Retained

We retain website inquiry emails for as long as reasonably necessary to respond to and manage the inquiry, maintain appropriate business records, and meet applicable legal or professional obligations. Information may remain in email archives or provider backups for periods determined by the email or hosting provider.

Technical logs and backup copies may be retained according to the practices and settings of our website hosting and service providers. We do not control all provider retention schedules.

Links to Other Websites

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

This website is intended for adults and is not directed to children under the age of 13. We do not knowingly collect personal information online from children under 13 through this website. If you believe a child has submitted personal information through the website, please contact us so we can review the request and take appropriate steps.

Your Choices

You may choose not to submit information through the contact form. You may instead contact our practice by phone or by using the email address listed below. You may also adjust your browser settings to manage cookies, although doing so may affect website functionality.

If you have submitted information through the website and would like to ask about it, you may contact us using the information below. We will consider requests in accordance with applicable law and any records-retention obligations.

Changes to This Website Privacy Policy

We may update this policy from time to time to reflect changes to our website, services, or applicable practices. The revised policy will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Website Privacy Policy or how information submitted through this website is handled, please contact:

This Website Privacy Policy applies to information collected through faceyourgiantscounseling.com. It does not replace the practice's HIPAA Notice of Privacy Practices or other client intake documents.